Introduction to Asgard will provide an overview of the Asgard Welcome Page, general navigation help, retrieving your password and contacting Customer Support.
Welcome to your PBX/Dispatcher Training Course in Asgard. We are excited to show you features in Asgard that will enable you to accomplish your specific responsibilities and create a cohesive team effort with each department of your property, ultimately improving guest satisfaction, crushing costs, and improving efficiency.
This course has 12 total lessons; each with video instruction. Eight of those lessons are instructional; the other four lessons are scenario-based practice videos, allowing hands-on Asgard participation.
Begin with the Introduction to Asgard Module. Please click on the lesson links with the green arrows to view each lesson video. Once the video is complete, you can navigate to the next video from each lesson page.
Learn the essential information you will need to know to create a Work Order in Asgard.
Active Work Orders will provide information for viewing, assigning/reassigning, completing and canceling work orders.
Learn how to manage follow-up work and create rework work orders.