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MVC Analytics

Before viewing reports, you must have Tableau Reader installed. For access to this program, submit your request to the Online Service Catalog.

Where is this data coming from?

These reports are built using data from the Asgard database. Transactional data from all system modules is available for use, and we can “blend” data from outside sources (such as Guest Satisfaction Surveys) upon request.

What Types of Reports are Available?

All of the month-end reports, previously distributed as PDFs are now available, including the PEAR, Villa Care, YTD, and Self-Audit Inspections Report. In addition, you can see common ad hoc reports such as the ECO report, Engineering Calls by Building, and Actions Taken Reports, just to name a few.

What is Tableau Reader, and why do I need it?

Tableau Reader is a free desktop application that you can use to open and interact with data visualizations built in Tableau. Filter, drill-down, and discover more about your data than in Excel or PDFs.

How Often is this Data Updated?

Month-End Reports are updated on the first business day, following the end of the month. Other reports are updated on demand.

How can I tell when a Report was generated/refreshed?

The name of the report will indicate the date that the data was last refreshed.

How Can I request a New Report?

For assistance with analytics, including requests for new reports/data products, contact support@katanasoft.com

What formats do the data/reports come in? Can I save/print them? 

The reports open in Tableau Reader, with all functionality enabled, by default. The reports (either a single page, or the whole file) can be saved/exported to PDF, Excel, image, etc. When opened in an alternate format, filtering, drill-down, and other Tableau-centric functionality is disabled. You can print from each format, as you normally would. Only the filtered data (what you see on-screen) will show up in the printed version.

Who can have access to these reports?

All Resort Operations leaders are eligible for access. Start by making a request for Tableau Reader installation, from the Online Service Catalog.

May reports are now available!

Please note that reports are updated on the first business day after the first Saturday of the month. The June reports will be generated/uploaded on July 9, 2018 by 12:00PM PST.

For questions or concerns, contact support@katanasoft.com or analytics@katanasoft.com

These reports have been requested by individual sites and have been customized based on their process. Some of these reports may be of interest for your site.

Please send any questions or requests for reports to support@katanasoft.com.

Intro to MVC Analytics